BOLSA DE EMPLEO
16/10/2017
Consular Officer A2, Barcelona | British Embassy
Empresa: British Embassy
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
- Job Category: Foreign and Commonwealth Office (Consular Roles)
- Job Subcategory: Consular
- Job Description (Roles and Responsibilities)
The British Embassy in Spain is part of a world-wide network, representing British political, economic and consular interests overseas and is now recruiting for the position of Consular Officer, based in Barcelona.
With over 300,000 British residents and 15 million British tourists annually, Spain is the Foreign & Commonwealth Office’s busiest consular operation globally. The selected candidate will provide consular support and assistance to British Nationals in the Catalunya Consular district. Also, he/she will be expected to provide assistance on complex cases, which will may mean dealing with grieving families, the death of British nationals in difficult circumstances or those who have been detained for a range of offences. You may be called upon to provide support to victims of crime and their families, or respond as part of a team to a crisis or natural disaster, which could be outside of normal working hours. You’ll receive training and support to do this as you follow written guidance and examples of best practice.
Main responsibilities will include:
- To build internal and external relationships to enable correct signposting/advice/ support to British Nationals requiring consular assistance.
- Provide a high level of consular assistance and support to British Nationals in a range of situations including hospitalisations, death, arrest, rape and sexual assault, financial difficulties, missing persons and child custody.
- Liaison with Spanish local contacts such as funeral directors, police, courts, prisons, hospital and town hall social workers as well as key stakeholders, charities and support organisations in order to provide assistance to British Nationals.
- Contribute to local influencing in conjunction with global prevention champions with the aim of reducing preventable consular cases.
- Work with the local English speaking media to keep them informed of events and campaigns carried out by the Consulate.
- Monitor the local media (English and Spanish speaking) to highlight issues and coverage to Vice Consul and Consul.
- Essential qualifications and experience
- Excellent communication and customer service skills and experience.
- Excellent interpersonal skills, ability to work collaboratively with colleagues in Spain and the UK as well as the public
- Excellent written and spoken English and Spanish.
- Attention to detail, strong analytical perspective and problem solving skills;
- Ability to work at pace and prioritise, managing an often heavy workload
- IT skills (Outlook, PowerPoint, Word and Excel).
- Driving license.
- University degree.
- Desirable qualifications and experience
- Experience of assisting British nationals overseas.
- Experience of influencing and engaging key stakeholders and local authorities.
- An understanding of the issues that British nationals (tourists and residents) may face in the Catalunya Consular District.
- Catalan would be advantageous, but not essential.
- Required competencies: Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
- Application deadline: 25 October 2017
- Grade: A2 (L)
- Type of Position: Full-time, Permanent
- Working hours per week: 37.5
- Region: Europe, Eastern Europe & Central Asia
- Country/Territory: Spain
- Location (City): Barcelona
- Type of Post: British Consulate
- Starting monthly salary (EUR): 2,185.14
- Start Date: 1 December 2017
- Other benefits and conditions of employment
This is a permanent full-time position of 5 working days (37.5 hours per week).
All applicants should have the right to live and work in Spain. The British Embassy does not sponsor work permits.
The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.
The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy based on gross annual salary.
Regarding taxation, the Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of Spanish income tax at the legally required rate.
Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.
- Additional information
Please be advised that Consular positions at the FCO entail dealing with casework in situations that may involve death, detention, rape, assault, post-mortems, prison visits and highly distressed customers.
Candidates should therefore have a high level of resilience to trauma.
Please note that the deadline for applications is 23:55 of the day mentioned in the above field “Application deadline”.
We kindly advise you to allow enough time to complete and submit your full application.
Only applications completed and submitted before the closing of the deadline will be considered.
La relación con British Chamber ha generado y fomentado históricamente las relaciones comerciales e institucionales del banco en el corredor inglés y español, articulando el apoyo y la defensa de nuestros intereses, así como el de nuestros clientes. British Chamber ha supuesto un foro de intereses de gran valor.
La British Chamber of Commerce in Spain representa un punto de encuentro que nos permite estar en contacto directo con otras multinacionales británicas en la consecución de objetivos comunes. Un foro de escucha e intercambio de ideas que, gracias a iniciativas como British Investment in Spain Committee, proporciona una mayor visibilidad a la contribución de empresas británicas como Diageo, al desarrollo económico español. Cada año, el 'Barómetro sobre clima y perpectivas de la inversión británica en España' refleja la apuesta de las empresas británicas a la hora de invertir en España, siendo el Reino Unido el cuarto inversor en nuestro país, con un 10% del total de inversiones directas.
